Frequently asked questions

How does Racket Club work?

How to payments work for the court bookings?

Do you support mobile?

What is your refund policy?

What happens if my booking fails?

Which venues can I book?

What happens if multiple Racket Club users try to prebook the same court?

What is your privacy policy?

How much does Racket Club cost?

Can I share my account?

Can I use connect multiple ClubSpark accounts?

Why is there no displayed availability on my tennis courts even though they are available on ClubSpark?

What happens if a slot becomes unavailable after I have prebooked it for example if a coach books it.

How can I get my free tennis grip and tennis balls for my Premium Membership